What Online Shoppers Are Demanding

April 27, 2026

We tracked every complaint, feature request, and bug report across Amazon, Best Buy, Target, Temu, Walmart, eBay to see what users actually care about. Here are the top demands ranked by volume and intensity.

1. Target: Improve customer communication about dress code and policy changes, and provide support for employees facing financial hardship from new requirements

Target employees report confusion and frustration over new dress code policies that require purchasing specific clothing items despite financial constraints. The new training blamed pandemic habits for customer experience decline rather than addressing systemic issues.

Requester Score: 1.6k | 2 mentions

1. Target: Improve customer communication about dress code and policy changes, and provide support for employees facing financial hardship from new requirements

Policy Change
Target employees report confusion and frustration over new dress code policies that require purchasing specific clothing items despite financial constraints. The new training blamed pandemic habits for customer experience decline rather than addressing systemic issues. Employees need clearer communication and support during policy transitions.
1.6k
Requester Score
2
Mentions
1
Sources
Reddit
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2. Walmart: Improve flight reliability and reduce chronic delays and cancellations

Customer applied for position listed at $18-$20/hour online, but official job offer was for $15/hour. Bait-and-switch wage offer after interview misleads candidates.

Requester Score: 1.5k | 7 mentions

2. Walmart: Improve flight reliability and reduce chronic delays and cancellations

Other
Customer applied for position listed at $18-$20/hour online, but official job offer was for $15/hour. Bait-and-switch wage offer after interview misleads candidates.
1.5k
Requester Score
7
Mentions
1
Sources
Reddit
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3. Temu: Ensure product quality matches photos and descriptions and process refunds accurately

Users report products arrive damaged, wrong sizes, and completely different from photos. Quality control is non-existent and refunds are not processed.

Requester Score: 284 | 3 mentions

3. Temu: Ensure product quality matches photos and descriptions and process refunds accurately

Policy Change
Users report products arrive damaged, wrong sizes, and completely different from photos. Quality control is non-existent and refunds are not processed.
284
Requester Score
3
Mentions
1
Sources
App Store
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4. Amazon: Improve order fulfillment and delivery accuracy

Amazon Prime service quality has deteriorated. Users find better value in competitor services and are canceling Prime due to declining service quality.

Requester Score: 142 | 12 mentions

4. Amazon: Improve order fulfillment and delivery accuracy

Other
Amazon Prime service quality has deteriorated. Users find better value in competitor services and are canceling Prime due to declining service quality.
142
Requester Score
12
Mentions
2
Sources
YouTubeBBB
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5. Best Buy: Optimize app performance to stop making phones slow and overheated during use

Best Buy app severely impacts phone performance, causing extreme slowness even when running in background and making phones overheat after 5-10 minutes of use.

Requester Score: 130 | 3 mentions

5. Best Buy: Optimize app performance to stop making phones slow and overheated during use

Bug Fix
Best Buy app severely impacts phone performance, causing extreme slowness even when running in background and making phones overheat after 5-10 minutes of use.
130
Requester Score
3
Mentions
1
Sources
App Store
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6. eBay: Fix iPad functionality that constantly freezes and crashes, especially during delisting operations

eBay app on iPad is horrible, continuously freezing and crashing. Delisting operations crash immediately when users try to start them.

Requester Score: 90 | 2 mentions

6. eBay: Fix iPad functionality that constantly freezes and crashes, especially during delisting operations

Bug Fix
eBay app on iPad is horrible, continuously freezing and crashing. Delisting operations crash immediately when users try to start them.
90
Requester Score
2
Mentions
1
Sources
App Store
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7. Amazon: Improve product search and filtering to help users find desired items

Amazon's search filtering system is constantly showing items outside user's specified filters, making it impossible to find what you actually want.

Requester Score: 73 | 1 mentions

7. Amazon: Improve product search and filtering to help users find desired items

UI/UX
Amazon's search filtering system is constantly showing items outside user's specified filters, making it impossible to find what you actually want.
73
Requester Score
1
Mentions
1
Sources
YouTube
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8. Amazon: Fix Amazon Alexa reliability and voice recognition issues

Users report multiple persistent Alexa problems including: Echo Dot turning off unexpectedly, not responding to wake words on first attempt, blue ring light flickering, auto-play not working despite being enabled, inconsistent volume control, and poor Bluetooth connectivity compared to standard B...

Requester Score: 48 | 8 mentions

8. Amazon: Fix Amazon Alexa reliability and voice recognition issues

Bug Fix
Users report multiple persistent Alexa problems including: Echo Dot turning off unexpectedly, not responding to wake words on first attempt, blue ring light flickering, auto-play not working despite being enabled, inconsistent volume control, and poor Bluetooth connectivity compared to standard Bluetooth speakers.
48
Requester Score
8
Mentions
1
Sources
YouTube
View full details →

Want the full breakdown? Check each company page on requester.org.