What Online Shoppers Are Demanding

April 08, 2026

We tracked every complaint, feature request, and bug report across Amazon, Best Buy, Target, Temu, Walmart to see what users actually care about. Here are the top demands ranked by volume and intensity.

1. Walmart: Improve flight reliability and reduce chronic delays and cancellations

Customer applied for position listed at $18-$20/hour online, but official job offer was for $15/hour. Bait-and-switch wage offer after interview misleads candidates.

Requester Score: 1.5k | 7 mentions

1. Walmart: Improve flight reliability and reduce chronic delays and cancellations

Other
Customer applied for position listed at $18-$20/hour online, but official job offer was for $15/hour. Bait-and-switch wage offer after interview misleads candidates.
1.5k
Requester Score
7
Mentions
1
Sources
Reddit
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2. Temu: Ensure product quality matches photos and descriptions and process refunds accurately

Users report products arrive damaged, wrong sizes, and completely different from photos. Quality control is non-existent and refunds are not processed.

Requester Score: 284 | 3 mentions

2. Temu: Ensure product quality matches photos and descriptions and process refunds accurately

Policy Change
Users report products arrive damaged, wrong sizes, and completely different from photos. Quality control is non-existent and refunds are not processed.
284
Requester Score
3
Mentions
1
Sources
App Store
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3. Temu: Simplify app interface and remove constant spinning wheel promotions that interrupt shopping

Users report excessive promotional popups, spinning wheels, and forced offers that make the app annoying to use. Users must dismiss multiple offers before shopping.

Requester Score: 221 | 3 mentions

3. Temu: Simplify app interface and remove constant spinning wheel promotions that interrupt shopping

UI/UX
Users report excessive promotional popups, spinning wheels, and forced offers that make the app annoying to use. Users must dismiss multiple offers before shopping.
221
Requester Score
3
Mentions
1
Sources
App Store
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4. Target: Improve app UI and reduce excessive clicks required for simple actions like adding items for delivery

Target app is buggy and requires too many clicks to complete basic shopping tasks. Delivery option selection requires repetition and unwanted popups.

Requester Score: 170 | 3 mentions

4. Target: Improve app UI and reduce excessive clicks required for simple actions like adding items for delivery

UI/UX
Target app is buggy and requires too many clicks to complete basic shopping tasks. Delivery option selection requires repetition and unwanted popups.
170
Requester Score
3
Mentions
1
Sources
App Store
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5. Amazon: Improve order fulfillment and delivery accuracy

Amazon Prime service quality has deteriorated. Users find better value in competitor services and are canceling Prime due to declining service quality.

Requester Score: 134 | 8 mentions

5. Amazon: Improve order fulfillment and delivery accuracy

Other
Amazon Prime service quality has deteriorated. Users find better value in competitor services and are canceling Prime due to declining service quality.
134
Requester Score
8
Mentions
2
Sources
YouTubeBBB
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6. Best Buy: Optimize app performance to stop making phones slow and overheated during use

Best Buy app severely impacts phone performance, causing extreme slowness even when running in background and making phones overheat after 5-10 minutes of use.

Requester Score: 130 | 3 mentions

6. Best Buy: Optimize app performance to stop making phones slow and overheated during use

Bug Fix
Best Buy app severely impacts phone performance, causing extreme slowness even when running in background and making phones overheat after 5-10 minutes of use.
130
Requester Score
3
Mentions
1
Sources
App Store
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7. Amazon: Remove ads from Prime Video or offer ad-free tier at reasonable price

Multiple users express frustration with Amazon adding ads to Prime Video subscriptions, with complaints about excessive ad load (4 ads of 1:30 minutes each without skip option) and being charged for ad-free viewing that still contains ads. Users feel deceived by the service degradation.

Requester Score: 120 | 2 mentions

7. Amazon: Remove ads from Prime Video or offer ad-free tier at reasonable price

Policy Change
Multiple users express frustration with Amazon adding ads to Prime Video subscriptions, with complaints about excessive ad load (4 ads of 1:30 minutes each without skip option) and being charged for ad-free viewing that still contains ads. Users feel deceived by the service degradation.
120
Requester Score
2
Mentions
1
Sources
YouTube
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8. Target: Fix app performance issues including slow loading, glitches, crashes, and items disappearing from cart

Target app has degraded significantly from being exemplary to painfully slow, glitchy, and buggy. Items added to cart disappear without explanation.

Requester Score: 94 | 2 mentions

8. Target: Fix app performance issues including slow loading, glitches, crashes, and items disappearing from cart

Bug Fix
Target app has degraded significantly from being exemplary to painfully slow, glitchy, and buggy. Items added to cart disappear without explanation.
94
Requester Score
2
Mentions
1
Sources
App Store
View full details →

Want the full breakdown? Check each company page on requester.org.