We tracked every complaint, feature request, and bug report across Sonos to see what users actually care about. Here are the top demands ranked by volume and intensity.
1. Sonos: Fix app interface design to be more intuitive and user-friendly instead of confusing and non-intuitive
Sonos app is not user-friendly, confusing, and lacks clear navigation. Users describe it as awkward and difficult to use for basic tasks.
Requester Score: 2.2k | 9 mentions
1. Sonos: Fix app interface design to be more intuitive and user-friendly instead of confusing and non-intuitive
UI/UX
Sonos app is not user-friendly, confusing, and lacks clear navigation. Users describe it as awkward and difficult to use for basic tasks.
App Store
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2. Sonos: Restore old Sonos app functionality or provide option to use legacy version while new app is fixed
Users report the new Sonos app update broke their entire speaker systems, causing 6+ months of downtime. The forced app update with unstable features has driven users to consider abandoning the ecosystem entirely.
Requester Score: 1.9k | 7 mentions
2. Sonos: Restore old Sonos app functionality or provide option to use legacy version while new app is fixed
Policy Change
Users report the new Sonos app update broke their entire speaker systems, causing 6+ months of downtime. The forced app update with unstable features has driven users to consider abandoning the ecosystem entirely.
YouTubeReddit
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3. Sonos: Remove requirement for precise location permission when app has no legitimate need for location data
Sonos app requires precise location access with no explained reason or functionality, raising privacy concerns. Users refuse to grant this permission.
Requester Score: 116 | 2 mentions
3. Sonos: Remove requirement for precise location permission when app has no legitimate need for location data
Policy Change
Sonos app requires precise location access with no explained reason or functionality, raising privacy concerns. Users refuse to grant this permission.
App Store
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4. Sonos: Fix Sonos app to restore old app functionality and stability
Users report Sonos app update broke functionality, with speakers disappearing from system, music cutting out, and app becoming unusable. Old app worked better.
Requester Score: 58 | 6 mentions
4. Sonos: Fix Sonos app to restore old app functionality and stability
Bug Fix
Users report Sonos app update broke functionality, with speakers disappearing from system, music cutting out, and app becoming unusable. Old app worked better.
YouTube
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5. Sonos: Fix troubleshooting process that is not helpful and doesn't resolve connectivity issues
When Sonos speakers disconnect or fail, the app's troubleshooting steps are ineffective and don't actually resolve the underlying issues.
Requester Score: 42 | 1 mentions
5. Sonos: Fix troubleshooting process that is not helpful and doesn't resolve connectivity issues
Other
When Sonos speakers disconnect or fail, the app's troubleshooting steps are ineffective and don't actually resolve the underlying issues.
App Store
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6. Sonos: Fix search functionality in app that does not work properly for finding songs
Users cannot find songs using Sonos app search function, making it difficult to locate music for playback.
Requester Score: 41 | 1 mentions
6. Sonos: Fix search functionality in app that does not work properly for finding songs
Bug Fix
Users cannot find songs using Sonos app search function, making it difficult to locate music for playback.
App Store
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7. Sonos: Fix alarm feature bug that has been reported for years without resolution
Sonos has a long-standing looping alarm bug that's been reported for years without fix despite AI advancements that could easily resolve it.
Requester Score: 40 | 1 mentions
7. Sonos: Fix alarm feature bug that has been reported for years without resolution
Bug Fix
Sonos has a long-standing looping alarm bug that's been reported for years without fix despite AI advancements that could easily resolve it.
App Store
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8. Sonos: Fix Era 300 speaker hardware issues including popping/crackling noise and audio cutting in and out
Era 300 speakers have day-one hardware issues with popping, crackling, and cutting out audio. Sonos tech support provides no resolution.
Requester Score: 39 | 1 mentions
8. Sonos: Fix Era 300 speaker hardware issues including popping/crackling noise and audio cutting in and out
Bug Fix
Era 300 speakers have day-one hardware issues with popping, crackling, and cutting out audio. Sonos tech support provides no resolution.
App Store
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