What AI Tool Users Are Asking For

Users report Claude app frequently crashes, freezes with "Claude is responding in the background" messages that never complete, and becomes unresponsive for hours. The app fails during basic tasks like uploading files or sending simple prompts. This severely impacts usability and makes the paid service unreliable.

Multiple users report that Claude Code and Opus models have degraded significantly in quality over recent months, particularly in coding tasks where the models produce incorrect solutions and explanations. Users describe the models as 'shallower' and less reliable than they were earlier in the year, which undermines trust in the tool for critical development work.

Users report Claude support is bot-gated with no way to reach human representatives, making it impossible to resolve account or technical issues. This creates frustration for paying subscribers.

Users report ChatGPT confidently providing wrong answers and incorrect explanations for coding tasks. Hallucinations undermine trust in the tool.

Users report that ChatGPT has become increasingly disagreeable and argumentative, providing unsolicited reality checks and validation statements that feel condescending and disrupt productive conversations. The shift from being overly agreeable to overly adversarial makes the tool frustrating to use.

Multiple Hacker News users report that Claude has become practically unusable for Pro subscribers, with the Opus 4.7 model blowing through monthly limits on single questions without completing answers. Users are receiving zero value from paid subscriptions due to aggressive usage throttling.

Users report app takes forever to load and start up, making it unusable for quick queries.

African users report being unable to create Claude accounts due to phone number validation failures, appearing to be geographic discrimination. This blocks legitimate users from accessing the service.